Frequently Asked Questions
Aapke saare common sawaalon ke jawaab yahan mil jayenge.
01. Courses and Learning
Kya Your Second Mentor ke courses beginners ke liye hain?
Haan, hamare saare courses bilkul beginner-friendly hain aur zero level se start hote hain.
Course join karne ke liye coding ya digital marketing experience zaroori hai?
Bilkul nahi! Pehle se koi coding ya marketing experience hona bilkul zaroori nahi hai.
Courses kis language mein sikhaye jayenge?
Saare concepts simple Hindi aur Hinglish mein step-by-step sikhaye jate hain.
Classes live hongi ya recorded?
Courses mein recorded lessons aur live training sessions dono ka mix milta hai.
Agar main live class miss kar doon to kya recording milegi?
Haan, missed live sessions ki recording aapke dashboard par available kar di jati hai.
Course complete karne mein kitna time lagega?
Duration course ke content par depend karti hai, jise aap apni speed ke mutabiq complete kar sakte hain.
Kya main mobile se course kar sakta hoon ya laptop zaroori hai?
Aap mobile se videos dekh sakte hain, lekin website development aur tools ki practice ke liye laptop ya computer best rahega.
Course mein practical projects aur assignments milenge?
Yes! Har module ke baad practical tasks aur portfolio-ready projects milte hain.
Kya course complete hone ke baad certificate milega?
Haan, course successfully complete karne aur projects submit karne par completion certificate milta hai.
Course complete karne ke baad main kya-kya kar paunga?
Aap professional websites bana paenge, ads run kar paenge, aur freelancing ya business growth shuru kar sakenge.
02. Course Purchase and Access
Main apne liye correct course kaise choose karun?
Aap apne current goals aur interest ke mutabiq store page se suitable course select kar sakte hain.
Kya main individual course purchase kar sakta hoon?
Haan, aap apni zaroorat ke hisaab se koi bhi single course independently buy kar sakte hain.
Kya saare courses ek Complete Bundle mein available hain?
Haan, hamare complete bundle offer mein saare premium courses ek sath access mil jate hain.
Course purchase karne ke baad access kaise milega?
Payment successful hote hi aapko automatic login credentials aur dashboard access mil jata hai.
Student Dashboard mein kya-kya available hoga?
Dashboard par aapko course video lessons, downloadable resources aur updates milenge.
Course ka access kitne time ke liye milega?
Access duration course page par mention hoti hai (jaise lifetime ya specific access period).
Kya course videos download kiye ja sakte hain?
Videos platform par online streaming ke liye hote hain; downloadable PDFs/resources download kiye ja sakte hain.
Kya main apna course account kisi aur ke saath share kar sakta hoon?
Nahi, account sharing strictly prohibited hai aur isse account suspend ho sakta hai.
03. Payment and Refund
Course payment kaise kar sakte hain?
Aap secure payment gateway ke through online checkout complete kar sakte hain.
Kya UPI, cards aur net banking available honge?
Yes, UPI, credit/debit cards, net banking aur wallets sabhi payment modes accepted hain.
Payment successful hone ke baad course access kab milega?
Instant automated access mil jata hai (kuch cases mein 24 working hours tak lag sakte hain).
Payment successful ho gaya, lekin course access nahi mila to kya karun?
Aap apni transaction details ke sath support team ya WhatsApp par contact karein, turant resolve kiya jayega.
Kya course fees ke liye installment available hai?
Iske liye current checkout page par available payment options ko check karein.
Course ki refund aur cancellation policy kya hai?
Hamari detailed Refund and Cancellation Policy page par terms clearly mention ki gayi hain.
04. Career and Results
Kya course complete karne ke baad job guarantee milegi?
Nahi, hum skills aur practical training provide karte hain; job ya placement ki koi formal guarantee nahi hoti.
Kya course ke baad freelancing start kar sakte hain?
Bilkul! Aap seekhe gaye skills aur portfolio ke base par apne freelance clients acquire kar sakte hain.
Kya mentor client finding aur portfolio building mein guide karenge?
Yes, courses mein portfolio creation aur client acquisition ke practical strategies cover kiye jate hain.
Kya course join karne se fixed income guarantee hoti hai?
Nahi, earnings aapki mehnat, practice aur market implementation par depend karti hain.
05. Support
Course ke dauran doubts kaise solve honge?
Aap designated support channels aur community discussions ke through apne doubts clear kar sakte hain.
Technical problem ya login issue hone par support kaise milega?
Aap support email ya WhatsApp support par message karke technical assistance le sakte hain.
Kya WhatsApp support available hai?
Haan, students ke liye dedicated WhatsApp support link available hai.
Password bhool jaane par student account kaise recover karen?
Login page par 'Lost your password?' option se aap apna password easily reset kar sakte hain.
06. Affiliate Program
Your Second Mentor Affiliate Program kya hai?
Yeh ek aisa program hai jisme aap hamare courses ko promote karke commission earn kar sakte hain.
Affiliate Program join karne ke liye koi registration fee hai?
Nahi, affiliate program bilkul free of cost hai.
Affiliate ko unique referral link kaise milega?
Affiliate dashboard par register karne ke baad aapko aapka unique tracking link mil jata hai.
Affiliate commission kitna hai?
Standard affiliate commission 40% tak hai (eligible net sale amount par).
Referral link kitne din tak track hota hai?
Standard referral tracking cookie period 30 days ka hota hai.
Affiliate commission kab approve hota hai?
Successful payment verification aur refund period complete hone ke baad commission approve hota hai.
Affiliate payout kaise aur kab milega?
Minimum payout limit cross hone par monthly UPI ya bank transfer ke through payout process kiya jata hai.
Kya affiliate apne referral link se khud course purchase karke commission kama sakta hai?
Nahi, self-referrals aur artificial purchases par commission valid nahi hota.